Call center the new experience At the beginning of the course, one of the questions that the teacher made was, “what do you expect to learn from this course?” I was honest recognizing that my knowledge about call centers was none, but up to this point, I am conscious that I have learned many interesting things about call centers and have got new tools that give me the support for experiencing a different and exciting alternative to grow as a professional, make more money and be more comfortable when communicating to real English speakers. One of the most interesting things that I learned includes a big amount of vocabulary related to the call center field. In fact, all the words the teacher offered relied on his own experience. It was not only a list of isolated words, but also a vivid experience of his job as a call center agent. That made my learning easier since his explanations were accompanied with real images of his work. Another aspect that I consider to be very beneficial for me as a professional was the knowledge acquired in the classroom and on the internet sources, as well as the idea of being immersed in the real English world and the methodology applied by the teacher that went far beyond traditional ways of teaching that were obsolete and fruitless in everyday life. Also the classes were enriched by cultural and personal experiences the teacher shared in every class. It definitely helped me to innovate my practice in the classrooms, be more dynamic when teaching, and be focused in any situation of my life. As a summary, this experience has opened more doors for me. Now, my field of work is wider. It means that I am not force to accept teaching as the only option to work even though I do not like it. On the contrary, I have more alternatives to develop myself as a professional and be happy in life.
about my self assessment, I conisder myself as a hardworking student. I have tried to keep the track on the participation especially in the class. I asked many questions and give commets as well. give a Ten
the experience was good. at the beginning it was so difficult but at the end I got it
ResponderEliminarName: Evelio Chicas
ResponderEliminarCall center the new experience
At the beginning of the course, one of the questions that the teacher made was, “what do you expect to learn from this course?” I was honest recognizing that my knowledge about call centers was none, but up to this point, I am conscious that I have learned many interesting things about call centers and have got new tools that give me the support for experiencing a different and exciting alternative to grow as a professional, make more money and be more comfortable when communicating to real English speakers.
One of the most interesting things that I learned includes a big amount of vocabulary related to the call center field. In fact, all the words the teacher offered relied on his own experience. It was not only a list of isolated words, but also a vivid experience of his job as a call center agent. That made my learning easier since his explanations were accompanied with real images of his work.
Another aspect that I consider to be very beneficial for me as a professional was the knowledge acquired in the classroom and on the internet sources, as well as the idea of being immersed in the real English world and the methodology applied by the teacher that went far beyond traditional ways of teaching that were obsolete and fruitless in everyday life. Also the classes were enriched by cultural and personal experiences the teacher shared in every class. It definitely helped me to innovate my practice in the classrooms, be more dynamic when teaching, and be focused in any situation of my life.
As a summary, this experience has opened more doors for me. Now, my field of work is wider. It means that I am not force to accept teaching as the only option to work even though I do not like it. On the contrary, I have more alternatives to develop myself as a professional and be happy in life.
about my self assessment, I conisder myself as a hardworking student. I have tried to keep the track on the participation especially in the class. I asked many questions and give commets as well. give a Ten
ResponderEliminar